After-Sales Service and Support

Quality Issue Handling and Rapid Response Mechanism

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    Quality System

    Strengthen the internal quality control system, including regular quality audits, employee training, and continuous improvement measures, to ensure high standards for products and services.

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    Rapid Response Team

    Our company maintains a dedicated rapid response team available 24/7 to enable swift decision-making and action, thereby reducing problem resolution time.

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    Emergency Response

    Develop detailed emergency response procedures and customer communication protocols to ensure prompt notification of customers when quality issues arise, and implement measures to minimize impact.

Customer Reviews

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    Long-term partner

    Shanghai Yujin and Yanfeng have maintained business relations for over a decade. Starting as a supplier, Yujin has gradually evolved into a close partner in the fastener business. Year after year, it receives consistently high praise in areas such as business negotiations, quality control, and logistics delivery.

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    Consistent Service

    Shanghai Yujin's Push-nuts and Clips undergo 100% optical image inspection, with each shipment achieving a qualification rate of 99.999% or higher. We have complete confidence in their quality control and consider them a highly rigorous fastener supplier.

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    Authentic Customer Reviews

    Shanghai Yujin's annual evaluation: Comprehensive scores for PPM rate, on-time delivery rate, and product qualification rate all exceed 90 points. As an outstanding supplier to Marelli, all our bases place great trust and support in the products provided by Shanghai Yujin!

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    Global Business

    Shanghai Yujin Auto Parts Co., Ltd. is a long-term strategic supplier to our company, Antolin. The various automotive fastener products you provide, including metal clips and spring washers, have been of great assistance to us.